Account Access: Unable to Remember Registered Email

I don’t remember my email for this form

Hi Davvie,

Thanks for reaching out to Jotform Support. I checked the form that you shared and see that it's under the Jotform account associated with the email address t****m*d****@i*****.c**. if you recognize the email address and have access to it, you can reset your password so you can log in and access the form. Resetting your Jotform account password is easy to do. Let me walk you through it:

1. Go to the Jotform Main page and click on Login at the top-right corner of the page.

2. In the window that opens, click on Forgot Password?.

3. Enter your email address, and then click on Send Reset Instructions.

4. You'll receive an email with instructions on how to reset your password. Open the email and click on the Reset Password button.

5. Enter your new password, enter it again to verify it, and then click on Create a New Password.

There you go. Your new password is now set, and you can use it to log into your Jotform account. You can also check out our How to Reset Your Jotform Password guide for more information.

Reach out again if you need any other help.

When I put that email in for password reset it doesn’t give me the option to resetThat’s My Doula 💫216-440-2473On Apr 1, 2026, at 2:47 AM, Jotform <noreply@jotform.com> wrote:




...

Hi Davvie,

I have checked the email t****m*d****@i*****.c** and I have removed it from our email bounce list. There are multiple reasons why the email address may have been added to Jotform's bounce list. The email was bounced because of the following reason:

Reason(s) : bounced (host mx01.mail.icloud.com[17.56.9.31] said: 552 5.2.2 : user is over quota (in reply to RCPT TO command))

To avoid this in the future, you can ask your email service provider to whitelist Jotform IP addresses and domains. We have a guide here to learn more about it.

Reach out again if there’s anything else we can help you with.