Reinstate the account immediately

Hello, the account was just created and has already been suspended. This is concerning as there has been no activity that would justify this action. Please clarify the reason for the suspension and reinstate the account immediately. Thank you.

Hi,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

I've initiated the process to review and reinstate your suspended account. Our team will look into the reason for the suspension and work on resolving it as soon as possible.

Once we hear back from you, we'll be able to move forward with a solution.

Reach out again if you need any other help.

Hi Building_bre235,

When I checked your account, I noticed that it was suspended because your form titled The Building Squad Credit Repair Form was marked as risky by our system. If you believe that your account was suspended in error, we'll need you to send the following information to reviewers@jotform.com with Thread #37046531 as the subject so we can verify your account:

1. The URL where the form is used.
2. A link to your website or proof of affiliation with a legitimate institution.
3. Any supporting documentation that can validate your claims such as business registration document or IRS documents.
4. A valid government-issued ID card, such as a driver's license or passport, along with a clear, forward-facing selfie for verification.

You can find the instructions below on how the required selfie should be:

• The selfie must be a clear, forward-facing photo of the individual's full face.
• The person must be holding one of the provided ID documents next to their face.
• Make sure your face is fully visible without obstructions like sunglasses, hats, masks, etc.

An example of an acceptable selfie is provided in the image below:

Sending the email from your business email address, if you’re affiliated with a legitimate institution, would expedite the process. If your account isn't already registered with a business email address, you’ll also need to update it to avoid being flagged again by the system. We’ll let you know the status of your account after we’ve done a thorough review of them. You may want to check out our Terms of Use for more information about this.

We'll be able to help you once you share us with the information requested.