Transfer completed Jotforms to a new account

Can I transfer an existing Jotform from one account to another?

Yes, you can transfer an existing form from one Jotform account to another using the built-in Transfer Forms feature.

Here’s how to transfer your forms:

• Go to your Account → Data page: https://www.jotform.com/myaccount/data
• Scroll to the bottom and click the Transfer Forms button.
• Enter the verification code sent to your account’s registered email address.
• Search for and select the forms you want to transfer (up to 15 forms per request).
• Click Transfer Forms to send the transfer request.
• The new owner then needs to accept the transfer from their own Account → Data page under Pending Transfers, or via the View Transfer Request link in the email they receive.
• They’ll enter their own verification code, review the list, click Accept, then Accept again to confirm.

A few important notes:

• You can create up to 20 transfer requests within 60 minutes.
• When you transfer a form, its settings and styles are transferred as well.
• Jotform will automatically update all custom form URLs.
• You cannot transfer forms to or from HIPAA-friendly accounts, between different data regions, or transfer Sign Documents, Workflows, AI Agents, or Apps.
• For Enterprise accounts, form transfers require contacting Enterprise Support.

If you see an error like “You can't transfer forms that are connected to other Jotform products.”, you’ll need to disconnect those links first:

• Workflows: In Form Builder, go to Settings → Workflows and remove any connected workflows.
• Apps: In Form Builder, go to Publish → Quick Share and scroll to the bottom to see if it’s connected to an app; disconnect it there.
• AI Agents: In Form Builder, go to Publish → AI Agents and remove any AI Agent connections.
• Tables: Open the form’s Tables view and check tabs for connected forms or a Send Form Action Button column; remove those connections.
• Boards: Open the form’s Boards view and remove any connected assets.
• Also make sure the form is not:
  • Added to another form’s Workflow Builder via Assign Form/Task elements.
  • Connected to a Jotform App via Add Form, Sentbox, or Report elements.
  • Linked to another form’s submission table.
  • Used in any AI Agent actions.
• And confirm the forms are in My Workspace, not a Team Workspace.

If you want to transfer your account’s ownership, you can change your account’s email address from the Account Settings page. Let me know if that's the case for you.

If you’d like, tell me how many forms you’re moving and whether either account is HIPAA or Enterprise, and I can help you double-check the best approach.