Form Submission: Redirects to LinkedIn Instead of Thank You Page

  • Profile Image
    plumtucker
    Asked on March 31, 2026 at 9:21 AM

    When I click submit it goes to linkedin I should go to thank you page:https://screenrec.com/share/5vGXkHwtjO

  • Profile Image
    Podo: Support Specialist
    Replied on March 31, 2026 at 9:21 AM

    Hi Mike,

    Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

    You can set up your form to redirect users to a thank you page or any other URL after they submit the form instead of going to LinkedIn. Let me show you how:

    1. In Form Builder, click on Settings in the orange navigation bar at the top of the page.
    2. Then, in the menu on the left side, click on Thank You Page.
    3. Select Redirect to External Link and paste the URL of your thank you page (the page you want users to go to after submission).

    Redirect to External Link Screenshot 10

    This will ensure that after submitting the form, users will be redirected to your specified thank you page instead of LinkedIn.

    Give it a try and let us know how it goes.

  • Profile Image
    Myla_T
    Replied on March 31, 2026 at 9:44 AM

    Hi Mike,

    I cloned your form to test it, and I easily replicated the issue. There’s an easy fix for this. We just need to remove the Thank You Page Condition:

    
Form Submission: Redirects to LinkedIn Instead of Thank You Page
Image-1The fix is simple. Here’s what you’ll do:

    1. Open your form in Form Builder, and in the orange navigation bar at the top of the page, click on Settings.

    2. In the menu on the left side of the page, click on Conditions.

    3. Then, on the conditions list, click on the Gear Icon, then click on Delete

    
Form Submission: Redirects to LinkedIn Instead of Thank You Page
Image-2 That’s it. Let us know if you have any other questions.

  • Profile Image
    plumtucker
    Replied on March 31, 2026 at 10:05 AM
    My form has vanished from my dashboard so I can't make edits
    ...
  • Profile Image
    Kyle JotForm Support
    Replied on March 31, 2026 at 10:29 AM

    Hi Mike,

    You can check your form in Workspace page. Let me show you how

    1. On your Workspace page, click on the Type tab on the top-right side of the screen.
    2. In the dropdown menu, you can view all your assets and customize your display by selecting or unselecting the Checkboxes for specific asset types.

    
Form Submission: Redirects to LinkedIn Instead of Thank You Page
Image-1

    You can also use the search bar at the top right side of the page.

    Try that and reach out again if you need more help.