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PPeter Ryan
Hi
We already have the account set up, Street Sweep, can you provide a copy of the invoice issued to us where a payment of €575.64 euros was taken from my credit card on 27th February. Can you change the contact details to myself and provide the information about this account as the previous employee who was dealing with this left and I have no details.
Can you send me all these details please.
Thanks
Peter
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Podo: Support SpecialistHi Peter,
Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.
Regarding your request for a copy of the invoice for the payment of €575.64 taken on 27th February and updating the contact details for the Street Sweep account, I don't have direct access to account-specific billing or contact information.
Our support team will handle your request to provide the invoice and update the contact details accordingly.
Reach out again if you need any other help.
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Sheena JotForm SupportHi Peter,
You can view and download the invoice directly from the Jotform account. If you do not currently have access to the account, you can regain access by submitting the form on the How to Recover Your Jotform Account pag. This will help you recover control of the account and access all related billing information. Then, you can Check Your Invoices. Let me show you how:
- Log in to your Jotform account, and then go to the Billing tab.
- Now, in the table of invoices, click on an Invoice ID to open it in a new tab.
- To download the invoice as a PDF, click on the Download icon on the right.
Let us know if you need any more help.
