Need a delete booking link for bookings made with the Appointment widget

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    Peka_Professional
    Asked on March 30, 2026 at 2:20 PM

    We need to be allow people to delete their own booking, via a link in the auto reply email, similar to the edit link.

    It's too confusing for them to try to use the edit link to fully delete a booking, and it's also necessary to make the appointment field not required, which is not ideal.

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    Podo: Support Specialist
    Replied on March 30, 2026 at 2:20 PM

    Hi Peka,

    Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

    Regarding your request to allow users to delete their own bookings via a link in the auto-reply email similar to the edit link, currently, Jotform's Appointment widget does not provide a direct delete link feature for bookings in the auto-reply emails. The edit link is the available option for users to modify their bookings, but it does not support full deletion directly through that link.

    Also, about making the appointment field not required, the Appointment field in Jotform is designed to collect appointment bookings and is typically set as required to ensure users select a time slot. Making it optional is not ideal as it may affect the booking process integrity.

    Unfortunately, there is no built-in feature to add a delete booking link in the auto-reply email or to make the appointment field optional without affecting the booking functionality.

    If you want, you might consider alternative workflows or custom solutions outside of the standard Appointment widget capabilities.

    Let us know if you have any other questions.

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    Peka_Professional
    Replied on March 30, 2026 at 2:23 PM

    This is a necessary feature and many other people have requested it.

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    Podo: Support Specialist
    Replied on March 30, 2026 at 2:23 PM

    Hi Peka,

    One of our Support Team members will take it from here to follow up shortly.

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    Kamal JotForm Developer
    Replied on March 30, 2026 at 2:34 PM

    Hi Peka_Professional,


    Thanks for reaching out with this feature request. While that feature isn’t available in Jotform right now, I’ve sent your request to our Developers for review. When or if it gets developed will depend on their current workload, how possible it is, and how much demand there is from other users. If/when we have any updates, we’ll follow up here and keep you posted.

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