Cancel 5 free accounts

Hi Team,

We have 5 free accounts and need to be closed. All of them of former employees and we dont have access to theirs log ins.

Can you please assist?

There should be all under drjustintucker.com

Look forward to hearing from you.

Many thanks,

Vivi

Hi Vivi,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

Regarding your request to close 5 free accounts belonging to former employees without access to their login credentials, unfortunately, Jotform does not provide a direct way to close or delete accounts without logging in. Account management actions such as closing or deleting accounts require access to the respective accounts.

If you need to manage forms or data associated with those accounts, a recommended approach is to contact the account holders (if possible) to transfer ownership or access. Alternatively, if these accounts are under your company's domain, you might consider upgrading to a Jotform Enterprise plan, which allows centralized management of users and accounts.

For more information on account deletion, you can refer to the guide on How to Delete Your Jotform Account.

Let us know if you have any other questions.