WhatsApp Chat Bot: Unable to Read Images

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    snazirr98
    Asked on March 28, 2026 at 4:09 AM

    What should I do?

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    Mary JotForm Support
    Replied on March 28, 2026 at 4:21 AM

    Hi S,

    Thanks for reaching out to Jotform Support. Currently, the WhatsApp agent is unable to read images. While the feature you're looking for isn't available at Jotform right now, we've gone ahead and escalated your request to our developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

    Thanks for your patience and understanding, we appreciate it.
WhatsApp Chat Bot: Unable to Read Images
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