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JJohn Rash
Placed order on or about March 12. Notified payment of $42 was received. When should I expect to receive merchandise?
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Podo: Support SpecialistHi John,
Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.
Regarding your order and payment of $42 received on or about March 12, I don't have specific information about shipping or delivery times for merchandise as this is outside the scope of Jotform's services. Jotform primarily provides form-building and payment collection tools, but the actual shipping and delivery of merchandise are managed by the merchant or seller you purchased from.
If you placed your order through a form created with Jotform, I recommend checking the confirmation email or the merchant's website for shipping details and estimated delivery times. If you have any issues related to the payment form or payment processing, I can assist with those.
Let us know if you have any other questions.
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JJohn Rash
I used a link that said "Folsom Lakers Merch Order Form" at the bottom is said powered by Jotform.
The only correspondence I received was from Jotform indicating payment was received and it gave me a confirmation no.
I have not been given any other confirmations by text or email. Since you received the funds I ask that you simply return the money and I will figure out who the merchant is later.
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Podo: Support SpecialistHi John,
One of our Support Team members will take it from here to follow up shortly.
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Kamal JotForm DeveloperHi John,
Thanks for reaching out to us for help. Jotform does not actually handle the transaction done through the form. It would be best to reach out to the creator of the form. Can you provide a link to the form so we can dig into this a bit?