My account has issued a password change request

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    Mason_Doty
    Asked on March 27, 2026 at 12:17 PM

    The link it sent me expired, but it barely sent it this morning. I have no way of sending a new link becuase it won't let me do anything on my account without popping up this:My account has issued a password change request Image 1 Screenshot 20

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    Podo: Support Specialist
    Replied on March 27, 2026 at 12:18 PM

    Hi Mason,

    Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

    From what you described and the image details, it seems the password change request link you received has expired, even though it was sent recently. Because of this, you are unable to proceed with any actions on your account, as the expired password change request message keeps appearing.

    Let me help you with that:

    1. Try to request a new password reset link again by going to the login page and selecting the "Forgot Password" option.
    2. Check your email inbox and spam/junk folder for the new password reset email.
    3. Use the new link promptly to reset your password before it expires.

    If the system is not allowing you to request a new password reset link due to the expired request blocking access, please let me know so I can provide you with the next steps.

    Give it a try and let us know how it goes.