Account Recovery: Assistance Needed After Multiple Denials

I've requested to recover my account three times but it's been denied all three times so I just want to talk to somebody to help me through the process

Hi,

One of our Support Team members will take it from here to follow up shortly.

Hi Brooke,

Thanks for reaching out to Jotform Support. I have forwarded your request to our relevant team. We'll get back to you as soon as we get an update from them.

We really appreciate your patience and understanding while we look into this.

Hi Brooke Budisa,

After reviewing your request, we were unable to approve it because the email address you provided (admin@clickempower.ca) is already in use.

If you’d like to proceed, please resubmit the Account Recovery Form using a different email address.

Once we receive your updated submission, we’ll be happy to assist you further.