Client Email Notifications: Disable sending form data in confirmation emails

Hi there, I got a message from a client that said that after they submitted a form, they received a confirmation email, which included a copy of the form they filled out. I need to turn that off. It is okay to receive a confirmation, but the personal information that they fill out needs to NEVER be emailed anywhere as email is not secure.
How do I turn this off?

Hi Felicia,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

Let me help you with that:

To stop sending personal information in the confirmation (autoresponder) email that your clients receive after submitting the form, you need to edit the autoresponder email settings in your form:

1. Go to Form Builder and open your form.
2. Click on the Settings tab at the top.
3. Select the Emails tab on the left side.
4. Find the Autoresponder Email (the confirmation email sent to your clients) and click the pencil icon to edit it.
5. In the Email Content section, remove or edit the form fields so that the personal information is not included. You can delete the table or fields that show the submitted data.
6. Save your changes.

This way, your clients will still receive a confirmation email, but it will not include any personal information they submitted on the form.

Give it a try and let us know how it goes.

Hi Felicia,

Thanks for reaching out to Jotform Support. In a few quick steps, you can disable notification emails.

Let me show you how:

1. In Form Builder, click on the Settings tab in the orange navigation bar and select the Emails tab on the left side menu.
2. Then, click on the Three Dots icon of the Notification Email and select the Disable option in the Dropdown Menu.

Give it a try and let us know how it goes.