Limit and Usage: Over Quota Message Persists After Clearing Data

Usual problem. I cleared everything. Still saying I’m over quota. Please clear whatever

Hi alex,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

Your account is currently on the Free Plan and has reached the form count limits, which is why you are seeing the over quota message despite clearing data.

To resolve this, you can upgrade your account to a paid plan, which increases your form count limits along with other benefits such as increased storage, submissions, form views, and removal of branding.

Here’s how to upgrade your account:

1. Go to the Jotform Features and Pricing page and choose the plan you want, then click on Upgrade. If you see a Get Started button instead, click it and log in to your account.
2. Choose a Monthly or Yearly payment schedule and enter your billing details.
3. Select your payment method (Credit/Debit Card or PayPal) and complete the payment.

Your limits will increase immediately after upgrading, and any additional features will be available right away.

For more details, you can visit the Pricing Page.

Give it a try and let us know how it goes.

No

Hi alex,

Since clearing your data did not resolve the over quota message and your account is on the Free Plan with form count limits reached, the main limitation is the number of forms allowed on your account.

Unfortunately, the system does not clear these limits automatically beyond what you have already done, and the only way to increase your form count limit is to upgrade to a paid plan.

If you believe this is an error or you have already upgraded and still see this message, please provide more details or a screenshot of the message you see so I can assist you further.

Let us know how you would like to proceed.

Hi Alex,

I checked your account, and you have not reached any of the limits. Your form is working from our side, as shown below. Can you check your form again.

Give it a try and let us know if you have any other questions.