Account Access: Granting Office Admin Permission to Access Forms and Account

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    Brandi
    Asked on March 26, 2026 at 8:43 PM
    I have not been able to reach someone in regards to having my office admin being able to access the account and forms

    please advise

  • Profile Image
    Raymond JotForm Support
    Replied on March 26, 2026 at 8:48 PM

    Hi Brandi,

    Thanks for reaching out to Jotform Support. Our standard plans (Starter, Bronze, Silver, and Gold) are single-user plans, allowing only one login session at a time. If you need an account for multiple users, consider upgrading to Jotform Enterprise. Enterprise accounts support your entire team and give you full control and visibility over all member actions for IT audit purposes.

    While our team help you contact our Enterprise Sales team on your other thread, you may consider sharing your Jotform Tables with others using the Share button. Let me show you how:

    1. On your Jotform Submissions Table, click on the Share button on the top-right side of the page.

    2. Click on Share Settings and set your Table’s privacy options.

    3. Now, click on Go Back in the top-right corner of the panel and use the Generated Link or the Invite by Email feature to invite people.

    
Account Access: Granting Office Admin Permission to Access Forms and Account
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    You can easily revoke the invites you’ve sent to others. Let me walk you through it:

    1. While in Tables, click on the Share button to open Share Table.

    2. Now, click on the avatars/icons of the people you invited next to the Shared with section.

    3. Select the users that you want to revoke the access to by checking the boxes on the left, and click on Revoke.

    4. Then, click on the Yes, Delete button. That’s it, you’re done.

    
Account Access: Granting Office Admin Permission to Access Forms and Account
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    Reach out again if you have any other questions.