Payment Process: Completing Purchase Without VAT Number and Receiving Valid Invoice in Spain

Hello,

We are a company based in Spain and we are trying to complete a payment through your platform.

However, our VAT number is not registered in VIES (we are not enrolled in intra-community VAT), so your system does not accept it during checkout.

Before proceeding with the payment, we would like to confirm:

Is it possible to complete the purchase without a VAT number and still receive a valid invoice including our company details and tax ID (NIF)?

Our details would be:

Company name: CLINICA DENTAL SATORRES S.L

Tax ID (NIF): B97477566

Country: Spain

We just want to ensure that the invoice can be issued correctly for accounting purposes.

Thank you in advance for your help.

Hi Maria,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

You can complete your purchase on Jotform without a VAT number and still receive a valid invoice including your company details and tax ID (NIF). Jotform allows you to enable the invoice feature on your payment form, where you can enter your business details such as company name, tax ID (NIF), and address to be included on the invoice.

Here’s how it works:

1. Enable Invoice in the Product List field of your form by toggling the invoice option to Yes.
2. Enter your business details including your company name, email, phone, address, and any notes you want on the invoice.
3. Attach the invoice to notification or autoresponder emails so it is sent automatically after payment.

This way, you will receive a valid PDF invoice with your company details and tax ID (NIF) for accounting purposes, even if your VAT number is not registered in VIES.

If you want to check or update your billing information for invoices related to your Jotform account payments, you can do so in your account's Billing/Upgrade page.

Give it a try and let us know how it goes.