Shopify agent: hide chat box on specific pages

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    samuel_lake
    Asked on March 26, 2026 at 8:27 AM

    Hello, I'm trying to stop the ai bot from opening on every page of the website to no avail! please help.

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    Bojan Support Team Lead
    Replied on March 26, 2026 at 8:41 AM

    Hi Samuel,

    After checking the provided website, it looks like it's a Shopify store. If you installed Jotform AI Chatbot, the feature you're looking for isn't available at Jotform right now, we've gone ahead and escalated your request to our developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

    Thanks for your patience and understanding, we appreciate it.

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