Jotform MCP Integration - Follow-up with error timestamps

Hello,

As requested, here are the specific timestamps and tool calls that returned the error during today's session (timezone: BRT / UTC-3, March 25, 2026):

1. ~14:32 BRT — Tool: fetch | Form ID: 251556377902059

  Error: {"error": "Error occurred during tool execution", "request_id": "req_011CZQZwXwxo1vTWRqkYfd9v"}

2. ~14:33 BRT — Tool: edit_form | Form ID: 251556377902059

  Error: {"error": "Error occurred during tool execution", "request_id": "req_011CZQZwqtDSi6R7JJfSdKBJ"}

3. ~14:45 BRT — Tool: fetch | Form ID: 251556377902059

  Error: {"error": "Error occurred during tool execution", "request_id": "req_011CZQbVLho8jUzcEijq2Jbj"}

4. ~14:46 BRT — Tool: edit_form | Form ID: 251556377902059

  Error: {"error": "Error occurred during tool execution", "request_id": "req_011CZQbVquDRfUGCHmeGyrKr"}

5. ~14:58 BRT — Tool: fetch | Form ID: 251556377902059

  Error: {"error": "Error occurred during tool execution", "request_id": "req_011CZQc34gXcSHqDyxq3sTRS"}

6. ~14:59 BRT — Tool: edit_form | Form ID: 251556377902059

  Error: {"error": "Error occurred during tool execution", "request_id": "req_011CZQc3aAomPgHgtZXtJarF"}

Note: the Universal Search tool worked successfully earlier in the session (around 14:20 BRT), returning form metadata correctly. The errors occur specifically on fetch and edit_form calls.

Connector URL: https://mcp.jotform.com/mcp-app

Jotform username: elysiospedro

Claude interface: claude.ai (web)

Please let me know if you need any additional information.

Thank you,

Pedro Wasem

Hi Pedro,

Thanks for providing the detailed timestamps and error messages related to the fetch and edit_form tool calls for your form ID 251556377902059. The error message "Error occurred during tool execution" indicates a general execution issue during these tool operations.

Based on the available information about common Jotform errors, this type of error is not specifically detailed in the knowledge base. However, general troubleshooting steps for form-related issues include:

• Ensuring the form is enabled and not deleted or suspended.
• Checking for any network connectivity issues that might interrupt tool execution.
• Clearing your form cache to resolve potential caching issues that might cause errors.
• Verifying that you are using the correct Jotform domain for your region.

Since the Universal Search tool worked successfully earlier, the issue seems isolated to fetch and edit_form calls, which might suggest a temporary backend or integration issue.

If these steps do not resolve the problem, this issue may require further investigation by the related Jotform team.

Let us know if you need any additional assistance or information.

Reach out again if you need any other help.

Hi Pedro,

Thanks for reaching out to us for help. I can't find any related support threads explaining what the original issue is about. Can you explain a bit more about that follow-up error you shared, like where the error was actually showing, and from what specific action? I did check your form and I see it's currently integrated to a n8n webhook, so I'm assuming it's related to that.

Once we hear back from you, we can help you sort this out.

Hi Lorenz,

It was a connection with Claude through the mcp. The authorization was done, but when Claude tried to make a requisition, those were the errors that occurred. Some of the attempts were just to read or edit simple things in the form.

Today I tried again and it worked.