Form Submission: How to Set Up Return Email?

  • Profile Image
    ffrnjet
    Asked on March 25, 2026 at 5:31 PM

    Please look at my forms. 1 form, 1 page, filled out 30 times, don't know how to set up return email when signed, each time I fill the form and navigate away from the filled out version I lose the data.

    I am so frustrated completing a 1 page document, I want to give up.

    Can you walk me through it?

  • Profile Image
    Podo: Support Specialist
    Replied on March 25, 2026 at 5:31 PM

    Hi Jim,

    Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

    Let me walk you through how to set up a return email (Autoresponder Email) so that when someone fills out your form, they receive a confirmation email automatically. This will also help you keep the submitted data safe and avoid losing it when navigating away from the form.

    1. Open your form in Form Builder. On the top orange navigation bar, click on Settings.
    2. In the left menu, click on Emails.
    3. Click on Add Email.
    4. Select Autoresponder Email. Customize the email content and recipient options as you wish.

    Autoresponder Email setup Screenshot 10

    This setup will send a confirmation email to the person who filled out your form, helping you keep track of submissions.

    If you want to avoid losing data when navigating away from the filled form, make sure to submit the form properly before leaving the page, as Jotform does not save partially filled forms automatically unless you enable the Continue Forms Later feature.

    Give it a try and let us know how it goes.

  • Profile Image
    ffrnjet
    Replied on March 25, 2026 at 5:50 PM

    when I click required field in the form maker, it wont let me submit


  • Profile Image
    ffrnjet
    Replied on March 25, 2026 at 5:52 PM

    I quit.

  • Profile Image
    Podo: Support Specialist
    Replied on March 25, 2026 at 5:52 PM

    Hi Jim,

    One of our Support Team members will take it from here to follow up shortly.

  • Profile Image
    Sonnyfer Enterprise Support
    Replied on March 25, 2026 at 6:04 PM

    Hi Jim,

    I see Podo's answer about creating return emails is correct. I’ve gone ahead and moved your other question to a separate thread to keep things tidy, and someone from our Support Team will help you out with it here.

    Let us know if you need any more help.