Account Email Address: Unable to access old inbox to verify and update email

Need to update my account email address. I no can no longer access the old Inbox associated with the account and cannot perform account verification activities. Need to find another way to access this and change the account email address. Thanks~

You won’t be able to change the account email yourself if you can’t access the old inbox for verification, but we can still help you recover the account and update the email through our support process.

Please follow these steps:

• Go to this guide: Recover Your Jotform Account.
• On that page, fill out the recovery form with as much detail as possible (current account email, new email you want to use, links to your forms, recent invoice/transaction info if you have a paid plan, etc.).
• Submit the form so our team can verify ownership manually and assist with updating the account email address.

If you’d like, tell me the current email on the account (just the address, no passwords) and whether it’s a free or paid plan, and I can suggest what details to include in the recovery form to speed things up.