Form Scrolling Issue: Unable to Scroll Down to Important Details

I am also having the same issue. I cannot scroll down to the important details on my form.

Hi Rochelle,

Thanks for reaching out to Jotform Support. This is a known issue, and our developers are already aware of this. They're working on a solution to resolve the issue with scrolling up and down in the Submissions section of the Jotform Mobile App. This is affecting Android mobile devices after the latest update.

We'll get back to you as soon as we receive an update.

Hi Sue,

I separated your other question into a new thread so we can focus on it properly. You can view and follow it here.

Let us know if you have any other questions.

Hi Rochelle,

We heard back from our developers that the issue has been resolved.

Reach out again if there's anything else we can do for you.

Hello,

the issue has not been resolved on my end. I still can't scroll down.

Thanks

Hi Rochelle,

I’ll pass your feedback along to our Developers Team so they can take another look into this. We’ll keep you updated as soon as we hear back from them.

We appreciate your patience and understanding through this. If you need any help in the meantime, feel free to let us know.

Hi Rochelle,

We heard back from our developers that the issue has been resolved. You can update your app to the latest version which is 3.1.1 to fix the issue.

Reach out again if there's anything else we can do for you.