AI Form Builder: Unable to Edit Form Showing 'Please Contact Owner' Message

  • Z
    Zachary Baker
    Asked on March 24, 2026 at 3:40 PM

    I built a form through AI and when I went back to the dashboard to edit the form, it said, please contact the owner of the form.

  • Profile Image
    Mark_S
    Replied on March 24, 2026 at 4:19 PM

    Hi Zachary,

    Thanks for reaching out to Jotform Support. I see that you're currently logged in as a Guest. Guest accounts are temporary and can only be used once. Make sure you are logged in to your Silver account to view the form. If you can share the form URL where you saw the message to contact the form owner, I can track the form for you.

    Once we hear back from you, we can get moving on a solution.