Help with live person

I was trying to use Podo this past week and Podo couldn't see the Product section on my form and I couldn't get past the loop Podo went into. Somehow I was finally sent to a real person but the support went through emails. They reported that could see the products section and that Podo was still learning. But I dealt with Podo for about an hour. An hour wasted.

Also, although I had only picked paypal, the final form displayed Checkout (for credit cards), Pay Later and Venmo. The support person said they only saw Paypal on their screen, but that wasn't the case for me or my wife on her phone. Jotform told me it was on PayPal's side, but PayPal says it wasn't and they don't even offer the Check Out (credit card) or Venmo as an option

Hi Mark,

One of our Support Team members will take it from here to follow up shortly.

Hi Mark,

Thanks for reaching out to Jotform Support. I have checked your form and I also only have PayPal option. If you can take a screenshot of the form you see, that'll help us to understand better what’s going on. Let me show you how to post a screenshot to our Help Center:

1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.

2. Drag and drop your image into the Upload box, or click on it and select your file.

3. Then, click on the Add button in the bottom-right corner of the window.

4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.

5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

That's it. Once we hear back from you, we'll be able to help you with this.