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SShannon Santana
I erase some forms how do I reset uploads?
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Podo: Support SpecialistHi Shannon,
Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.
You can delete and purge submissions to free up space on your account in just a few steps. Let me first show you how to delete a submission:
- In Jotform Tables, select the submission you want to delete.
- Click on Delete at the top right side of the Tables page.
- In the Confirmation window that opens, click on Move to Trash.
Before deleting, make sure to download the submission first so you have a backup copy. Deleting submissions won’t free up space on your account, and they can be recovered within 30 days. After 30 days, they will be permanently removed. To free up space on your account, you can purge the submissions. Let me show you how:
- In Jotform Tables, click on the Three Dots icon next to your form title in the tabs.
- Click on Trashed Entries.
- Select the submission you want to delete, then click on Delete Forever.
- In the Confirmation window, click on Delete.
If your account upload limit is still showing as over the limit, it is also recommended to clear the form cache after purging the data.
Reach out again if there’s anything else we can help you with.