I'm trying to add guest info on the backend and it won't save

I'm trying to add guest info on the backend to a registrant entry and it won't save

Hi Shooting,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

Regarding your issue with adding guest info on the backend to a registrant entry and it not saving, here is some relevant information:

When editing submissions directly in Jotform Tables, you can change values by selecting the cell and entering the desired information. After editing, click outside the cell or press Enter to save the changes.

If the changes are not saving, it could be related to how the system handles after-submission events or restrictions on editing certain fields. Unfortunately, there is no specific documented solution for guest info not saving on the backend registrant entry.

If you are working within Jotform Enterprise, you might want to check the Enterprise User Management settings for guest accounts, as there could be role or permission restrictions affecting your ability to save changes.

Let me know if you need detailed guidance on editing entries or managing user roles in Enterprise.

Give it a try and let us know how it goes.

Hi ShootingTouch24,

We'd like to get more details of what exactly you're trying to do on your form. Do you want to know more about the Save and Continue Later feature? You can enable the Save and Continue Later feature so people who fill out your form will be able to save their submissions. Here’s a quick how-to:

1. In Form Builder, select your Submit element and click on the Gear icon next to it.
2. Next, in the menu on the right, click on Advanced, and then toggle on Save and Continue Later.

Are you filling out the form and saving progress?

Once we hear back from you, we can help you sort this out.