Error when clicking on the Save and Continue button

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    juneju
    Asked on March 23, 2026 at 9:00 PM

    Error when clicking on the Save and Continue button

    Plan Usage Alert: Form Showing Alert Despite Available Balance Image 3 Screenshot 10

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    Raymond JotForm Support
    Replied on March 23, 2026 at 9:11 PM

    Hi June,

    Thanks for reaching out to Jotform Support. Based on the screenshot that you shared, the Save button seems to have been clicked after clicking on the Submit button. As the form is in the process of submitting it, the error shown on the Save and Continue Later button is expected.

    If you or your form filler is still experiencing the issue, try making another submission, and avoid clicking the Save button after clicking on the Submit button.

    Reach out again if you need any help.

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    juneju
    Replied on April 7, 2026 at 7:04 PM

    Thanks Raymond. That makes sense.

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    Podo: Support Specialist
    Replied on April 7, 2026 at 7:05 PM

    Hi June Ju,

    Your request has been answered and the thread is closed.

    If you have another question or need more help, feel free to reply here and we'll assist you right away.