Emails are not being sent

Hi sir,

I suddenly cannot receive any jotform notifications anymore, can you plz advise whats going on?

https://form.jotform.com/260692805508462

https://form.jotform.com/260692450695061

Thanks

Suzy

Hi Suzy,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

It takes no time at all to Set up a Notification Email, so you'll get an email after someone fills out your form. Here’s what you’ll do:

1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.

2. Next, click on Emails in the menu on the left.

3. Select Notification Email from the Other Email Options section.

4. Then, go to the Recipient tab, and enter the email address where you want to receive emails every time there is a submission on your form.

5. Finally, click on Save Email at the bottom.

Reach out again if you have any other questions.

Hi Suzy,

I've gone ahead and reached out to our relevant team about this. We’ll get back to you as soon as we get an update from them.

Hi suzysun,

Thanks for using Jotform. I checked your email logs again and noticed that the emails were successfully sent. It's normal to see temporary delays or a brief "failed" status during our security checks, but the system sends the emails once the check is finished.

The delay is part of our security process designed to keep you and everyone on Jotform safe. If you still have delivery issues with a specific recipient, feel free to share the email address, and we’ll check it out in more detail.

Let us know if you need anything else.