How to Remove Agent Error From Screen?

I'm trying to edit my Scholarship Application Form under a tight deadline. Unfortunately, this "Agent Failed" error image appears on the screen, blocking a portion of the form and making it difficult to edit and/or read the form. Please help me remove it, so that individuals attempting to complete my form do not see it. Thank you so much for your prompt assistance.

Sincerely, Michael Watson

Hi Michael,

Thanks for reaching out to Jotform Support. I accessed your form to see if I could replicate the issue, but everything was working properly. Take a look at the screenshot below to see my results:

I've cleared your form caches as a precaution. When I checked your form, it doesn't have a form chatbot or linked to an AI Agent. Can you tell me the steps you're taking before getting the error message? A screen recording would help us see exactly what’s happening. You can use Loom or upload to Google Drive/Dropbox, then send us the link.

Once we hear back from you, we can help you sort this out.