Account Management: Updating Contact Information to Pay Invoice

  • J
    Jilaine Evans
    Asked on March 23, 2026 at 1:17 PM

    Help with updating contact information for our account so I can pay our invoice.

  • Profile Image
    Hasan
    Replied on March 23, 2026 at 1:29 PM

    Hi Jilaine Evans,

    I see that you opened this ticket as a Guest. To update the contact or billing information for your account, you will first need to log in to the Jotform account associated with your subscription.

    Once you are logged in, you can easily update the billing information shown on your invoices. Let me walk you through it:

    1. On your Workspace page, click on your Profile Image/Avatar on the top-right side of the screen.

    2. Next, in the menu that opens, click on Settings.

    Account Management: Updating Contact Information to Pay Invoice Image 1 Screenshot 40

    3. Go to the Billing tab in the menu on the left side of the page.

    4. Then, in the Billing Information section, click on Edit on its right side.

    Account Management: Updating Contact Information to Pay Invoice Image 2 Screenshot 51

    5. Finally, update your Tax ID, Company Name or Billing Address, and then click on Save.

    Account Management: Updating Contact Information to Pay Invoice Image 3 Screenshot 62Give it a try, and let us know if you have any other questions.