How can I decrease the uploads I have to free space?

How can I decrease the uploads I have to free space?

Hi Brittany,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

It’s easy to limit the number of uploaded files allowed for each submission. Let me show you how: 

1. In Form Builder, click on the File Upload field.
2. Click on the Gear icon on the right side of the field to open Properties.
3. Then, click on the Multiple tab and toggle on Limit number of Files.
4. Now, set the limit for how many documents can be uploaded. That’s it. You’re done.

Reach out again if there’s anything else we can help you with.

This is not the answer I was looking for.

I am looking to delete files to free my upload space

Hi Brittany,

Here is the current usage and limits of your account related to uploads and other categories:

To free upload space, you will need to delete uploaded files from your submissions or storage.

Let us know if you need guidance on how to delete files from your account.

Hi Brittany,

You can delete and purge submissions to free up space on your account in just a few steps. Let me first show you how to delete a submission:

1. In Jotform Tables, select the submission you want to delete.
2. Next, click on Delete at the top right side of the Tables page. 
3. Now, in the Confirmation window that opens, click on Move to Trash. 

Before deleting, make sure to download the submission first so you have a backup copy. Deleting submissions won’t free up space on your account, and they can be recovered within 30 days. After 30 days, they will be permanently removed. To free up space on your account, you can purge the submissions. Let me show you how:

1. In Jotform Tables, click on the Three Dots icon next to your form title in the tabs.
2. Then, click on Trashed Entries.
3. Next, in the window that opens on the right side of the page, select the submission you want to delete, and then click on Delete Forever.
4. Now, in the Confirmation window that opens, click on Delete.

If your account upload limit is still showing as over the limit, it is also recommended to clear the form cache after purging the data.

Reach out again if there’s anything else we can help you with.