Form Suspension Inquiry: Confirmation Needed After Removing Sensitive Tax ID Field

we were told by you that our form Pop Up Marketplace 2026 would be disabled because we were asking to collect some sensitive info, a tax ID, but we changed that question to a yes or No answer required instead. We are NO longer asking for the actual tax ID number now, and need to know if the form is ok now. Please confirm that it will not be disabled on March 22. Link to form is below

https://www.jotform.com/build/260596667924170?iak=e72da3252c134bb9131755615702471d-d1bd6940fd932660

Hi Doris,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

Regarding your form "Pop Up Marketplace 2026," since you have removed the collection of the actual tax ID number and replaced it with a yes or no question, the form should no longer be at risk of being disabled for collecting sensitive information.

Jotform disables forms that collect sensitive data like tax IDs without proper verification, but since your form no longer asks for the actual tax ID, it should comply with the guidelines and remain active.

If you want to be absolutely sure, please ensure your account is verified as per Jotform's policies to avoid any interruptions.

Let us know if you have any other questions.

How do I verify my account?

Hi Doris,

Let me help you with that:

To verify your Jotform account, you typically need to confirm your email address. When you sign up, Jotform sends a verification email to the address you provided. You need to open that email and click the verification link inside to complete the verification process.

If you haven't received the verification email, check your spam or junk folder. You can also try resending the verification email from your account settings.

Ensuring your account is verified helps prevent interruptions like form disablement.

Let us know if you need further assistance with this.