White Screen When Loading Form

I cannot load up my forms it just goes to a white screen even after logging on and off, clearing forms cache

Hi Kiosks,

Thanks for using Jotform. Could you confirm if the blank white screen appears when you try to load the form within the Form Builder itself? Does the issue apply to all of your forms? Let us take a look at this for you. To do that, we’ll need your permission to access your account. Don’t worry, you can turn it off again once we’re done. Let me show you how to do it:

1. In the top-right corner of your Workspace page, click on your Avatar/Profile Image icon.

2. Then, in the Dropdown menu that opens, click on Settings.

3. Next, in the panel on the left, click on the Security tab.

4. If you haven’t opened your Security page in a while, it’ll ask you to verify. To do that, click on Send Verification Code.

5. Then, enter the Verification Code you receive in your email.

6. Finally, at the bottom of the page, toggle on Jotform Support Access.

After we hear back from you, we’ll have a better idea of what’s going on and how to help.

Hi,

Seems like you had an update happening coz after waiting for 10-15min or so its fixed

Appreciate the quick response. This can be closed

Thanks

Hi Advanced Kiosks,

Your request has been answered and the thread is closed.

If you have another question or need more help, feel free to reply here and we'll assist you right away.