PDF Editor: Information overlapping on page 2

on page 2, the information is overlapping

Hi Samantha,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

Regarding the issue of overlapping information on page 2 of your PDF, this usually happens when the PDF layout elements are not properly aligned or sized in the PDF Editor. To resolve this, you can try the following steps:

1. Open your form in Jotform PDF Editor.
2. Navigate to page 2 of the PDF layout.
3. Check the positioning and size of the fields or elements that are overlapping. You may need to resize or move these elements to avoid overlap.
4. Use the grid or snap-to guides in the PDF Editor to help align elements neatly.
5. Preview the PDF after adjustments to ensure the overlap is resolved.

If the issue persists, it might be helpful to remove and re-add the problematic fields or sections on that page to reset their layout.

Give it a try and let us know how it goes.

SUBMISSION ID 6498473131415501038

Hi Samantha,

Thanks for providing the submission ID. Based on the information about overlapping content on page 2 of your PDF, the issue typically arises from elements being improperly sized or positioned in the PDF Editor.

Here’s how you can fix it:

1. Open your form in Jotform PDF Editor.
2. Navigate to page 2 of the PDF layout.
3. Identify the overlapping fields or elements. Resize them by dragging the small box at the bottom-right corner of each element to reduce their size.
4. Move the elements by dragging and dropping them to create enough space between them.
5. Use the grid or snap-to guides in the PDF Editor to align elements neatly and avoid overlap.
6. Preview the PDF to confirm the overlapping issue is resolved.

If the problem continues, you might want to remove and re-add the problematic fields on page 2 to reset their layout.

Give it a try and let us know how it goes.

NEED HELP

Hi Samantha,

Let me help you with that. Since the overlapping issue on page 2 of your PDF persists, here are some additional suggestions:

1. Double-check the size and position of all fields and elements on page 2 in PDF Editor to ensure none are extending beyond their boundaries.
2. Consider removing and re-adding the problematic fields to reset their layout.
3. Use the grid and snap-to guides to align elements precisely and maintain consistent spacing.
4. Check for any hidden or duplicate elements that might be causing overlap.
5. Preview the PDF frequently after each adjustment to monitor changes.

If you can provide a screenshot of the PDF Editor view on page 2 or more details about which elements overlap, I can offer more targeted advice.

Give it a try and let us know how it goes.

customer support

Hi Samantha,

One of our Support Team members will take it from here to follow up shortly.

Hi Samantha,

There might be an issue with the field size when displaying longer values. To give the fields more space and make sure they can better accommodate both short and long entries, you can resize and reposition them in the PDF Editor. Let me show you how to do it:

To move the form fields:

1. In PDF Editor, click on a field to select it.
2. Drag and drop it to where you want it to be.

To resize the form fields:

1. In PDF Editor, click on the field you want to resize.
2. On the right corner of the field, click and hold the Square icon.
3. While holding it, move your mouse to resize the field.

Give it a try and let us know if you need any help.