Students Unable to Submit Assessment Forms

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    EVALUATION_CENTRAL
    Asked on March 22, 2026 at 3:36 AM

    Students are facing issues while submitting the form.

    And even when some submissions go through, we are not able to view the submission key or the unique ID generated at the end.

    Kindly look into this at the earliest.

    Jotform Thread 36760711 Screenshot
    Page URL: https://form.jotform.com/EVALUATION_CENTRAL/ciqt-advanced-psychometric_test
  • Profile Image
    Kris Ann JotForm Support
    Replied on March 22, 2026 at 4:02 AM

    Hi EVALUATION_CENTRAL,

    Thanks for reaching out to Jotform Support. When I cloned and tested your form, everything worked the way it was supposed to and I was able to submit the form. Take a look at the screencast below to see my results:

    Students Unable to Submit Assessment Forms Image 1 Screenshot 20 I have gone ahead and cleared the form cache on our end to refresh the data. Can you make a test submission to see if it resolves the issue? If the issue persists, can you share a screenshot of the console error logs? This guide will help you get a report from most common browsers. Also, with your permission will you allow us to test the live form as well?

    And I have created a new thread for your other question to make things easier to follow, and someone from the Support Team will help you with it here.

    Once you get back to us, we can take the next step toward solving this.