Shopping Cart: Restrict to Selecting Only One Item from Multiple Options

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    butlertammy12
    Asked on March 20, 2026 at 10:18 PM
    I have 3 shopping items. How do I set it up so only 1 of the 3 can be added to the cart. Items cannot be combined?
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    Mary JotForm Support
    Replied on March 20, 2026 at 10:27 PM

    Hi Tammy,

    Thanks for reaching out to Jotform Support. You can disable the Multiple Selection option in the Payment integration in just a few steps. Let me show you how:

    1. In Form Builder, click on your Product List field, and click on the Gear icon.
    2. Next, in the Product List menu that comes up on the right side of the page, under the General tab, toggle off Users Can Select Multiple Products to disable it. 

    
Shopping Cart: Restrict to Selecting Only One Item from Multiple Options
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