Email Settings: Unable to correct typo in email address

  • Profile Image
    Key_Bell
    Asked on March 20, 2026 at 3:06 PM
    Also I have an issue in changing the email (there is a typo): https://vimeo.com/1175576733/4c0c176ab2

    Thank you for your help!

  • Profile Image
    Mark Alan JotForm Support
    Replied on March 20, 2026 at 3:27 PM

    Hi Dale,

    Thanks for reaching out to Jotform Support. Changing your account email address only takes a minute. Let me show you how: 

    1. On your Workspace page, click on your Avatar/Profile Image in the top-right corner of the screen.

    2. In the Dropdown menu that comes up, click on your name. 

    
Email Settings: Unable to correct typo in email address
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    3. On the right side of the page, under the Email section, click on Edit.

    
Email Settings: Unable to correct typo in email address
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    4. Next, enter the new email address you want to use and click on Save

    
Email Settings: Unable to correct typo in email address
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    5. In the Confirmation window that opens, enter the Authentication Code sent to your new email and click on Verify.

    
Email Settings: Unable to correct typo in email address
Image-4Reach out again if there’s anything else we can help you with.