Account Reactivation: Unable to Login After Deletion

  • F
    Ferguson Mayfield
    Asked on March 20, 2026 at 1:40 PM

    It's been over 30 days (but less than 60 days, I think) of when I deleted my account.

    I need to reinstate it but when I try to use my google account to login it just says deleted

    Please tell me what I can do to get into Jotform again.

  • Profile Image
    Mikhail JotForm Support
    Replied on March 20, 2026 at 1:43 PM

    Hi Ferguson,

    Thanks for reaching out to Jotform Support. I've gone ahead and reactivated your account. Can you try logging in again? If you still can't log in, you can reset your account password. Resetting your Jotform account password is easy to do. Let me walk you through it:

    1. Go to the Jotform Main page and click on Login at the top-right corner of the page.

    Account Reactivation: Unable to Login After Deletion Image 1 Screenshot 60

    2. In the window that opens, click on Forgot Password?.

    Account Reactivation: Unable to Login After Deletion Image 2 Screenshot 71

    3. Enter your email address, and then click on Send Reset Instructions.

    Account Reactivation: Unable to Login After Deletion Image 3 Screenshot 82

    4. You'll receive an email with instructions on how to reset your password. Open the email and click on the Reset Password button.

    Account Reactivation: Unable to Login After Deletion Image 4 Screenshot 93

    5. Enter your new password, enter it again to verify it, and then click on Create a New Password.

    Account Reactivation: Unable to Login After Deletion Image 5 Screenshot 104There you go. Your new password is now set, and you can use it to log into your Jotform account. You can also check out our How to Reset Your Jotform Password guide for more information.

    Reach out again if you need any other help.