Jotform page not showing any past templates

Hello,

I am not too sure but I my Jotform page does not show any of the past templates I have created. I created a registration page yesterday and the QR code is still working along with the link. So I am not sure where that has gone.

My email address is dmcgreehan@carbondaleil.gov.

I will try logging back in later today in case this is a temporary issue.

Thank you,

Dianah

Hi Dianah,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

It sounds like your past templates are not showing on your Jotform page, even though the registration page you created yesterday is still accessible via its QR code and link. This situation can sometimes happen due to caching issues or temporary glitches.

Let me show you how you might resolve this:

1. Log out and log back in: Sometimes, simply logging out of your account and logging back in refreshes your dashboard and restores missing templates.
2. Clear your browser cache: Old cached data can cause display issues. Clear your browser cache and cookies, then reload your Jotform page.
3. Check the Trash folder: If any forms or templates were accidentally deleted, they might be in the Trash. You can restore them from there.
4. Verify you are logged into the correct account: Ensure you are using the correct email address and account where you created the templates.

If these steps do not bring back your templates, it may be a temporary issue on Jotform's side, as you mentioned. Trying again later is a good approach.

Give it a try and let us know how it goes.