Two Email Confirmations?

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    AGTQ
    Asked on March 20, 2026 at 8:39 AM

    I know it's possible to use the Email Later option to send an email the day before an event as a reminder.

    But is it possible to also send a confirmation as soon as the submission is received? It looks to me it's one or the other. Can you help?

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    Podo: Support Specialist
    Replied on March 20, 2026 at 8:39 AM

    Hi Formation,

    Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

    You can indeed send both an immediate confirmation email upon submission and a delayed reminder email using Jotform's features. Here's how it works:

    Immediate Confirmation Email: You can set up an Autoresponder Email that sends a confirmation to the form submitter as soon as the submission is received.

    Delayed Reminder Email: Using the Email Later option in the Autoresponder Email settings, you can schedule a reminder email to be sent at a later time, such as the day before an event.

    This means you can have one email sent immediately upon submission and another scheduled for later delivery as a reminder. They are separate emails configured within your form's Email settings.

    Let me show you how:

    1. Set up the immediate confirmation: In Form Builder, go to the Settings tab, then Emails. Add or edit an Autoresponder Email to send immediately after submission.
    2. Set up the delayed reminder: In the same Emails section, add another Autoresponder Email, and under its Advanced tab, enable the Send Email Later option to schedule the reminder email for your desired time.
    3. Save your changes to ensure both emails are active and configured correctly.

    This way, you can have both an immediate confirmation and a scheduled reminder working together for your form.

    Give it a try and let us know how it goes.