Update/Calculate Condition: Not updating results in the field

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    UmbrellaND
    Asked on March 19, 2026 at 10:59 PM

    Problem 2 is the conditions. They should look like the attached image I believe and arranged in that specific order so that the "new" rule over-rides the "old" rule -- once I have hit 3, it overrides the "greater than 0" and becomes "Present" instead of emerging. But this isn't working. But going back to "0" does take it back to "Not Present"

    Update/Calculate Condition: Not updating results in the field Image 1 Screenshot 20


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    Lorenz JotForm Support
    Replied on March 19, 2026 at 11:11 PM

    Hi UmbrellaND,

    Thanks for reaching out to us for help. It won't override it actually, because the first condition(IF Greater than 0) remains true. You will have to update the condition and set up a range for that specific result using both greater than and less than, the same goes for the other conditions. You can follow the screenshot below as your reference:

    Update/Calculate Condition: Not updating results in the field Image 1 Screenshot 30

    In between the DO and IF statement, make sure you always set the matching rules to ALL, to ensure it check for both rules before it triggers the condition. Check out my result:

    Update/Calculate Condition: Not updating results in the field Image 2 Screenshot 41

    Give it a try and let us if there's anything else we can help you with.