Conditional Autoresponder Emails Not Sent

Hi
We are having trouble with our form Autumn 8-Week Challenge - Members Offer as it isn't sending the emails that we have set up to send out if they fill a specific condition.
Can we please have someone look at it and see why they aren't being sent.

Hi ProjectLVLUP,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

To help you with the issue of conditional emails not being sent from your form "Autumn 8-Week Challenge - Members Offer," could you please provide the email address you have set up to receive these emails?

Once I have that information, I can assist you further.

Let us know if you have any other questions.

They are to be sent to the person filling out the form

Hi ProjectLVLUP,

One of our Support Team members will take it from here to follow up shortly.

Hi ProjectLVLUP,

I checked your form and saw that both Autoresponder Emails are connected to conditions. Note that if the conditions are not met, the Autoresponder Emails won't be sent. Can you confirm if those submissions that you received met the conditions? If yes, can you share with us the Submission IDs so we can check? It only takes a minute to find the Submission ID in your Tables page. Let me show you how:

1. In Jotform Tables, in the top-right corner of the page, click on the Columns & AI button.
2. Next, in the menu that opens up, look for the hidden Submission ID column and check the box next to it. 

I also checked your conditions and noticed that there's one that has a missing field. Take a look at the screenshot below:

If this has something to do with those unsent Autoresponder Emails, let me show you how to fix it:

1. Open your form in Form Builder, and in the orange navigation bar at the top of the page, click on Settings.
2. In the menu on the left side of the page, click on Conditions.
3. Next, hover your mouse over the condition that has a missing field and click on the Pencil icon.
4. Then, select an option from the Value dropdown and click on Save at the bottom.

Give it a try and let us know how it goes.