Form Over Quota

form over quota what do i need to do

Hi Mac,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

Regarding your form being over quota, this typically means your account has reached its submission or usage limits based on your current plan.

Let me help you with that:

1. Check your account limits: Go to your Jotform account dashboard and review your submission, storage, and other usage limits.
2. Upgrade your plan: If you frequently reach limits, consider upgrading your plan to increase quotas.
3. Clear old submissions: You can delete old form submissions to free up space and reduce usage.

If you need detailed steps on how to manage your account limits or upgrade, I can provide that information as well.

Give it a try and let us know how it goes.

please please i want to talk to a person

Hi Mac,

One of our Support Team members will take it from here to follow up shortly.

Hi Mac,

I have checked the account associated with this email, guttenbergtax@gmail.com, and it shows that it has no assets on it. It looks like it has been deactivated by mistake. I have reactivated your account now. Try refreshing your account and checking if you have access now.

If that's not the account you're referring to, can you provide the username or the email address associated with the account? If that's a paid account, you can share the following details with us so we can locate the account where the charge occurred.

• The last 4 digits of the card
• The expiry date of the card
• Transaction date
• Amount charged
• Card type (whether it's Visa, MC, or Amex)

Give it a try and let us know how it goes.