Form Submissions Missing: 109 Registrations Disappeared from Registration Form

• Form: PAND 2026 Annual Conference Registration Form (ID 251675056639163)
• About 109 registrations that disappeared and now show 0 submissions.

PLEASE HELP!!!!

Hi Ann,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

Regarding your issue with the 109 registrations that disappeared and now show 0 submissions, let me help you with that:

Sometimes, submission counts may appear incorrect due to temporary glitches or caching issues. Here’s what you can do to troubleshoot:

1. Check your form's submission page to ensure you are viewing the correct form and submission data.
2. Clear your browser cache or try accessing your submissions from a different browser or device.
3. Verify your account and form status to ensure there are no restrictions or issues affecting your submissions.

If the submissions still do not appear, it might be necessary to check if there have been any recent changes to your form or account that could affect the data.

For further detailed troubleshooting steps or if the issue persists, our support team may need to investigate your account and form data more closely.

Give it a try and let us know how it goes.

I did all of this you told me to contact support

Hi Ann,

One of our Support Team members will take it from here to follow up shortly.

OH thank god...

Will you let me know through email or here?

Hi Ann,

Have you already checked the Trashed Entries and Archived Entries folder on your Tables to see if the missing submission is in there? Let me show you how to do it:

1. In Tables, click on the Three Dots icon on the upper left side of the page.
2. Then, click on Trashed Entries in the menu that opens.

3. After that, tick the checkbox of the submission that you want to recover on the right side of the page.
4. Next, click on Restore on the upper right side of the page.

If the submission isn't there, let's check the submission in the Archived Entries folder:

1. First, click on the Three Dots icon on the upper left side of the page.
2. Then, click on Archived Entries in the menu that opens.

3. Tick the checkbox of the submission that you want to restore on the right side of the page.
4. Finally, click on Restore on the right side of the page.

That's it. If the submission that you're looking for isn't there, can you tell us if the payment reflected on your payment account?

As soon as we hear back from you, we can work on getting you a solution for this.

I need them all they are there in trash do I have to click them all?

They came back. Thankyou !!!!!!!!!!

Hi Ann,

Your request has been answered and the thread is closed.

If you have another question or need more help, feel free to reply here and we’ll assist you right away.

How do I get them back to submissions

Hi Ann,

You can View Your Form Submissions from your Jotform Submissions Table in just a few easy steps. Let me show you how:

1. On your Workspace page, check the box next to the form you want to view submissions for.
2. Then, in the menu on the upper-left side of the page, click on Submissions to see all the submissions for that form in your Tables.

Reach out again if you have any other questions.