Account Migration: Transfer Forms and Data from Gmail to Microsoft Email Account

Hello,

I have a personal Gmail used on one account under the username newman993. Please note that I have a paid subscription under this Gmail account. I created another account via my Microsoft organizational login, the current username is NewmanGreg. I need my Gmail account and all its content migrated to this new Microsoft account. The following form URLs are especially important:

The Bourne Apartments

https://form.jotform.com/23283523708005

Kenney Apartments

https://form.jotform.com/260766735528165

Contact : (516) 446-0292

Thank you,

Hi Gregory,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

Regarding your request to migrate your personal Gmail Jotform account (newman993) with a paid subscription to your new Microsoft account (NewmanGreg), here is the important information:

Account migration or merging is not possible on Jotform. However, you can transfer your forms and their submission data from your Gmail account to your Microsoft account.

Here’s how to transfer your forms and data:

1. Go to the Data page of your Gmail Jotform account.
2. Click the Transfer Forms button at the bottom of the page to start the transfer process.
3. Enter the verification code sent to your registered email address.
4. Select the forms you want to transfer (such as The Bourne Apartments and Kenney Apartments forms).
5. Click Transfer Forms to send the transfer request.

The new Microsoft account (NewmanGreg) will need to accept the transfer request. The transfer request can be accepted from the Data page under Pending Transfers or via the email notification sent to that account.

Important conditions for transfer:

• The forms should not be connected to Jotform Apps, Store Builder, Workflows, AI Agents, or other advanced integrations.
• If your account is HIPAA-enabled or Enterprise, transfers might not be allowed or require special support.
• Form URLs will be updated automatically to match the new owner's username.

This process will allow you to move your forms and their data to your new Microsoft account while keeping your paid subscription active on your original account. You may need to manage subscriptions separately.

Let me know if you need detailed steps or assistance with any part of this process.

Give it a try and let us know how it goes.