Selling PDF Files: How to Upload and Set Business Email for Contact

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    Missnatalesdance
    Asked on March 19, 2026 at 11:26 AM

    HELP ! I can't put an email for someone to actually call me . it will not let me enter the business email. I am looking to upload a pdf show program that i would like to sell . HOW DO I DO THAT ? AI can't help and i have been trying for 3 hours now

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    Podo: Support Specialist
    Replied on March 19, 2026 at 11:26 AM

    Hi Natale,

    Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

    Let me help you with that:

    To upload a PDF show program that you want to sell, you can attach PDF files to your form submissions or emails. Here's how to attach a PDF file to your Notification Emails so you receive a copy of the submitted data as a PDF:

    1. In Form Builder, click on the Downward Arrow icon next to the Jotform Logo and select PDF Editor. This will automatically generate a PDF file for your form.
    2. A pop-up will ask if you want to fill out the form; click Cancel to proceed.
    3. Go back to Form Builder and click on the Settings tab in the orange navigation bar.
    4. Click on Emails in the left menu, then click the Pencil icon on the Notification Email element.
    5. Under the Advanced tab, toggle PDF Attachment to On and select the PDF file you created.
    6. Scroll down and click Save.

    PDF Attachment Steps Screenshot 10

    PDF Attachment Steps Continued Screenshot 21

    Regarding the issue with entering a business email for someone to call you, could you please clarify if you are trying to add an email field in your form or set up an email notification? If you can provide more details or a screenshot of what you see, I can assist you better.

    Give it a try and let us know how it goes.

  • Profile Image
    Missnatalesdance
    Replied on March 19, 2026 at 11:30 AM

    HELP ! I can't put an email for someone to actually call me . it will not let me enter the business email. I am looking to upload a pdf show program that i would like to sell . HOW DO I DO THAT ? AI can't help and i have been trying for 3 hours now

  • Profile Image
    Podo: Support Specialist
    Replied on March 19, 2026 at 11:30 AM

    Hi Natale,

    One of our Support Team members will take it from here to follow up shortly.

  • Profile Image
    Keenly JotForm Support
    Replied on March 19, 2026 at 11:53 AM

    Hi Natale,

    If you’d like to upload a PDF and display its contents on your form, you can use the PDF Embedder widget. We have a guide you can check out to learn more about displaying a PDF document on your form using the PDF Embedder widget.

    Also, could you share more details about the issue where it won’t let you enter the business email? That way, we can better understand what you’re trying to achieve and continue assisting you more accurately.

    Keep us updated and let us know if you need any more help.

  • Profile Image
    Missnatalesdance
    Replied on March 20, 2026 at 6:10 AM
    I am trying to sell a digital file particularly a pdf file . Is there a way
    for m The customer to buy it and then have it emailed to them Automatically
    ...
  • Profile Image
    Nikola JotForm Support
    Replied on March 20, 2026 at 6:26 AM

    Hi Natale,

    You can create a payment form to sell your digital file, and once the form is submitted, you can send the PDF file to the user via Autoresponder Email. Collecting payments for your products or services is quick and easy. All you have to do is create a form and integrate it with one of the 40+ Payment Gateways that Jotform provides. Here’s a step-by-step walkthrough:

    1. On your Workspace page, click on Create on the top-left side of the page.

    2. Then, select Form, and then click on Start From Scratch.

    3. Next, choose between Classic Form and Card Form, and you will be automatically redirected to Form Builder.

    
Selling PDF Files: How to Upload and Set Business Email for Contact
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    4. Now, in Form Builder, click on the Add Element menu on the top-left side of the page.

    5. Add the fields that you want to have on your form, and then click on the Payments tab.

    6. Click on the Payment Gateway you want to use (for example, Stripe), and then click on the Plug icon in the menu on the right side of the page.

    
Selling PDF Files: How to Upload and Set Business Email for Contact
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    7. In the window that opens, click on Add New Connection, click on Stripe, and then click on Next.

    8. Select Test Mode or Live Mode under the X button on the right.

    9. Enter a Connection Name, and click on Connect with Stripe.

    
Selling PDF Files: How to Upload and Set Business Email for Contact
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    10. Log in to your Stripe account if you are using the Live Mode. Since I’m on Test Mode, I’m selecting Skip this Form.

    11. Finally, click on Save, select the newly added connection, and click on Use.

    
Selling PDF Files: How to Upload and Set Business Email for Contact
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    After you set up the payment field, you can attach a file to your Autoresponder Email. Let me show you how: 

    1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.

    2. Then, in the menu on the left side of the page, click on Emails

    3. Next, hover your mouse over the Autoresponder Email, and then click on Edit.

    4. Under the Advanced tab, click on Upload File, and then select the file you want to attach.

    
Selling PDF Files: How to Upload and Set Business Email for Contact
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    5. Now, scroll down and click on Save

    
Selling PDF Files: How to Upload and Set Business Email for Contact
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    Reach out again if there’s anything else we can help you with.