Upload Space Limit Persisting After Deleting Submissions

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    RCSmithCompany
    Asked on March 18, 2026 at 3:51 PM

    Our account has hit the upload space limit today. I went in and deleted all our submissions, however the issue has persisted not allowing any new submissions to

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    Podo: Support Specialist
    Replied on March 18, 2026 at 3:51 PM

    Hi RCSmithCompany,

    Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

    Your account upload space limit issue has been recalculated and currently there are no exceeded limits. The page will update to reflect this once refreshed.

    Here is a summary of your current account usage and limits:

    CategoryLimitUsedUploads100.00 MB45.23 MBSubmissions10012Payments100Views1,00016Signed Documents100AI Conversations1000AI Sessions10,0000AI Phone Call50m0mAI Agent SMS2500Form Count53Total Submissions5000AI Knowledge Base10,000,0000

    Give it a try and let us know how it goes.