assistance locating my username and password. I

  • H
    Hall Arts Residences
    Asked on March 18, 2026 at 12:56 PM

    I need assistance locating my username and password. I’m trying to access the report associated with the following link:

    https://form.jotform.com/260661282589163

  • Profile Image
    Podo: Support Specialist
    Replied on March 18, 2026 at 12:56 PM

    Hi Hall,

    Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

    Resetting your Jotform account password is easy to do. Let me walk you through it:

    1. Go to the Jotform Main page and click on Login at the top-right corner of the page.

    Login on Jotform Screenshot 10

    2. In the window that opens, click on Forgot Password?

    Forgot Password link Screenshot 21

    3. Enter your email address, and then click on Send Reset Instructions.

    Send Reset Instructions Screenshot 32

    4. You'll receive an email with instructions on how to reset your password. Open the email and click on the Reset Password button.

    Reset Password email Screenshot 43

    5. Enter your new password, enter it again to verify it, and then click on Create a New Password.

    Create a New Password Screenshot 54

    There you go. Your new password is now set, and you can use it to log into your Jotform account. You can also check out our How to Reset Your Jotform Password guide for more information.

    Reach out again if you need any other help.

  • Profile Image
    Rehan Support Team Lead
    Replied on March 18, 2026 at 1:24 PM

    Hi ephriamwalker,

    I was able to find your account with the help of your form URL. Looks like there is a typo in the email address. You can’t update your email address because the current one is unavailable and you can’t access the verification email. You can submit the form on the How to Recover Your Jotform Account page, and our team will look into it.

    Reach out again if you have any other questions.

    assistance locating my username and password Screenshot 20

  • H
    Hall Arts Residences
    Replied on March 18, 2026 at 1:30 PM
    Hi Rehan,
    Thank you for the update.
    Are you able to provide the email address currently on file for my account? I believe I may know the password once I can confirm which email is associated with it.
    Thank you again for your assistance.
    Best,
    [cid:wrmc_dedicatedstewards_black(1)_ddc8e84c-da6c-4600-b533-7af4112130df.png]
    How was your experience with WRMC today?
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    Ephraim Walker
    Assistant General Manager
    Arts Residences Condominium
    Professionally managed by WRMC
    A : 1747 Leonard Street, Dallas, TX 75201
    P : 469-629-1747<469-629-1747>
    <ephraim.walker>
    <http: />
    <https: /><https: /><https: /><https:>

    </https:></ephraim.walker></469-629-1747></https:></https:>...
  • Profile Image
    Jerlan JotForm Support
    Replied on March 18, 2026 at 1:40 PM

    Hi ephriamwalker,

    The email listed on file is ephriam.walker@worthross.com. I highly suggest completing the Jotform Recovery Form for your account email to be replaced with the correct email.

    Let us know if you have any other questions.