Payment Integration: Sending Receipts After Payment Completion

  • S
    SMART Swim Centre
    Asked on March 18, 2026 at 12:13 AM

    Do you offer the ability to sent receipts when payments are made?

  • Profile Image
    Raymond JotForm Support
    Replied on March 18, 2026 at 12:21 AM

    Hi there, 

    Thanks for reaching out to Jotform Support. You can easily Generate an Invoice for Your Payment Form in Jotform. Let me show you how:

    1. In Form Builder, select the Product List element and click on the Wand icon to open Payment Settings. (If you are using the Purchase Order element instead of a Payment Gateway, the icon will appear as a Shopping Cart.)
    2. In the menu on the right, click on the Invoice tab and toggle Yes the Enable Invoice option.
    3. Enter your Business Details, and if you want to attach them to emails, scroll down to the Attach to Emails section and select the email you want and you're all set.

    
Payment Integration: Sending Receipts After Payment Completion
Image-1 If you'd like to review your invoice, click on the Preview Invoice button in the Payment Settings menu. Check out the screencast below to see an example of it:

    
Payment Integration: Sending Receipts After Payment Completion
Image-2 Give it a try and let us know if you need any other help.