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SShawn Valentine
Please help me to recover my jotform account with the email address listed above.
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Kris JotForm SupportHi Shawn,
Thanks for reaching out to Jotform Support. The Jotform account linked to the email address you shared has the status deleted. I've reactivated the Jotform account. If you can access the email address, you can follow the steps in resetting Jotform account password to set a new one. Resetting your Jotform account password is easy to do. Let me walk you through it:
1. Go to the Jotform Main page and click on Login at the top-right corner of the page.

2. In the window that opens, click on Forgot Password?.

3. Enter your email address, and then click on Send Reset Instructions.

4. You'll receive an email with instructions on how to reset your password. Open the email and click on the Reset Password button.

5. Enter your new password, enter it again to verify it, and then click on Create a New Password.
There you go. Your new password is now set, and you can use it to log into your Jotform account. You can also check out our How to Reset Your Jotform Password guide for more information.Reach out again if you need any other help.




