Referral Tracking: Confirming Source and Location of Referral Received via Jotform

  • Profile Image
    Veteran_Dental
    Asked on March 17, 2026 at 10:24 PM

    Hi JotForm Team,

    Veteran Dental Solutions received a referral via JotForm on Sept 22nd 2025

    I would like to enquire if you can assist our team in confirming who and where this referral was sent from.

    Jon Thompson

    Thank you for your assistance

    Kind regards


    Andrew

  • Profile Image
    Podo: Support Specialist
    Replied on March 17, 2026 at 10:25 PM

    Hi Andrew,

    Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

    To confirm who and where a referral was sent from via a Jotform submission, you can use the following methods:

    • Get Form Page URL Widget: If your form is embedded on multiple pages and you want to know the exact page the submission came from, add the Get Form Page URL widget to your form. This widget automatically captures the URL of the page where the form was submitted.
    • Get Referrer Widget: This widget captures the referrer URL, which is the web address of the page a user was on before reaching your form. It helps identify where the user came from before submitting the form.

    To add these widgets, go to your Form Builder, click Add Form Element, then go to the Widgets tab, and search for either Get Form Page URL or Get Referrer. Add the widget to your form, and it will start capturing the relevant URLs automatically.

    You can then view these captured URLs in Jotform Tables, Jotform Inbox, or in the submission PDFs.

    If these widgets were not previously added to your form, unfortunately, the referral source information might not be available retroactively.

    Let us know if you need help adding these widgets or accessing the submission data.

    Give it a try and let us know how it goes.

  • Profile Image
    Veteran_Dental
    Replied on March 17, 2026 at 10:25 PM

    Can you retrospectively find out the source of the referral

  • Profile Image
    Podo: Support Specialist
    Replied on March 17, 2026 at 10:26 PM

    If you’re seeking identifying information on or concerning a Jotform user/customer, or person(s) who filled in and submitted a form, please see this web page: https://www.jotform.com/info-requests/">Requests for Personal Information If your question or concern is about how to send a legal request to Jotform for some other type of non-public information, you may send it to legal@jotform.com.