Password reset link either does not arrive or arrives expired

I am experiencing an issue where the password reset link for my account either does not arrive or arrives expired before I can use it. I need immediate access to the account associated with the username calform or email cth_jr1@msn.com. I have requested the reset password link multiple times but it has not been successful. I also need verification of my username. I have expressed the urgency and requested to speak with a human representative due to the repeated failure of receiving a valid reset link. My name is Calvin T. Hughes Jr. When asked to create a ticket, I confirmed by saying "Yes, Please create ticket."

Hi Calvin,

Thanks for reaching out to Jotform Support. I checked your email address, and it’s not on the bounce list, so you should be able to receive emails from Jotform without issues. I also reviewed the email logs, and the password reset emails have been sent successfully from our end. To improve deliverability, you can add noreply@jotform.com to your contact list and whitelist Jotform’s domain and IP address.

Reach out again if there’s anything else we can help you with.

Problem Resolved able to reset.

It seemed the Multiple Reset Request E-Mails arrived delayed.

But it's all good now.

Calvin Thank You

Hi Calvin T. Hughes Jr.,

Your request has been answered and the thread is closed.

If you have another question or need more help, feel free to reply here and we’ll assist you right away.